RESIDENT NEWSLETTER

PUBLISHED ON FRI. FEBRUARY 21, 2025

HAPPY FRIDAY, ROADHAVEN

With temperatures rising, it’s important to stay cool and hydrated! We’ve got plenty to go over this week – from February birthdays to, understanding quorums, and the Golf Marshal Program, let’s jump in!

Check out our new Aussie Chiller Soaker Hats, now available at the Main Office for $60.
This hand-washable hat is designed with 2X sun protection and small holes for cooling. Try soaking it for an instant chill to cool off, using it to protect from the elements, or simply wearing it for style! It has a comfortable fit for both men and women, with several color and size options.

Happy Birthday banner

Happy Birthday month to our residents celebrating February Birthdays!!

Mary Jervis
Brad Ellingwood
Roger Arzt
Dan Busse
Russ Paull
Judy Paull
Marcia Lewis
Don Beener
Carol Baker
Amy Jo Larson

If you’d like to give a birthday shoutout, use the form on the end of this newsletter.

Clubs are responsible for keeping our spaces clean after events and meetings.
Please DO remember to clean up after yourselves and take out your trash – DO NOT call Maintenance for this. Representatives can get clear trash bags from the Main Office (Mondays to Fridays, 8am-3pm).

The Phase I Therapy Pool is closed until further notice.
Thank you for your understanding as we conduct maintenance and repairs.

VOLUNTEER MARSHAL PROGRAM

Dear Residents,

I want to take a moment to update you on the status of the Volunteer Golf Course Marshal program. 

After careful consideration, we have decided to place a temporary hold on the program to ensure that all necessary components are properly aligned before moving forward.

When implemented correctly, this program can provide significant advantages, particularly in terms of safety, course etiquette, and our legal requirement to report rounds played each year. The goal is not to be rigid or militant but rather to foster a friendly and welcoming golf experience for all.

There are many moving parts that require collaboration between the Golf Advisory Club, the Golf Shop team, the Volunteer Golf Marshals, and the broader community. Clear communication is essential to ensure that everyone understands the program’s purpose and how it benefits our community.

In hindsight, launching the program during peak season was not ideal as it requires extensive communication with all parties involved. We want to be thoughtful and deliberate in our approach to set the program up for long-term success.

Thank you for your patience and understanding as we navigate these changes. 

I appreciate your support and will keep you informed as we refine our plans.

Trish Hoagland
General Manager, Roadhaven Resort

BOARD OF DIRECTORS

A minimum number of people are required (quorums) for changes or actions:

  • Amendments to the Roadhaven Resort CC&Rs, Articles of Incorporation, or Special Assessments — More than 50% of eligible members (531 of 1,060) and a two-thirds (2/3) approval majority (at least 354 votes)
  • Annual General Meeting (AGM) — 10% of eligible members (106), including in-person and Zoom participants and paper and electronic ballots
  • Board of Directors — 50% +1 (4 of 7 members, including Zoom participants) for all meetings
  • Bylaws, policies, and rule changes — Board approval at an Open Board Meeting after being read twice at separate meetings

Click here to view or print the quorum document with more information (also available on roadhaven.com/board).

We are currently receiving a high volume of Electronic Voting Forms. Please note that by completing this form to opt in to vote electronically, it will take effect next season.

If you want to know the status of your ballot or locate it, please email Sarah Lindsay (board@roadhaven.com) with your Name and Lot Number. 

Thank you to those who have already voted! To those who haven’t, there is still time! We must receive all ballots by 3pm on Monday, March 17 – NO EXCEPTIONS.

FORENSIC IT AUDITS

The topic of forensic audits was brought up at the recent Town Hall. So we asked our internal IT services for more information:
Our IT Services Team does not conduct forensic audits, but we continuously monitor the network to keep it secure and updated.

They use tools to monitor:

  • Device activity, change logs, details, and storage
  • Installed software and patch summaries
  • Microsoft audits and alert monitoring

Our services include:

  • 24/7 Automated Network Monitoring — We look at network health, endpoint security, patch management, and alerts.

     

  • Quarterly Manual Network Security Audits — We last performed a Security Audit on October 7, 2024 (Report # T20241007.0014.001). Some checks are limited due to the current Microsoft Office setup.
  • Annual External Vulnerability Scans — We do comprehensive network scans, open port and password vulnerability tests, and assessments using the Common Vulnerability Scoring System (CVSS). We also prepare detailed reports that include recommendations.

GOLF UPDATES

Roadhaven Resort cordially invites all golfers to the Annual Golf Fundraiser Shotgun / Scramble Tournament on Sunday, March 2, 2025 – sponsored by Moss Overland Park Model Homes and Froggy Fix Plumbing! For more details, including registration, visit the Golf page.

 

Our Golf Course is very busy this time of year! Last-minute tee times are getting harder to find, so try to book yours a day or two in advance to get the time you want.

To help us stay on schedule, please have your whole group check in at the Golf Shop at least 10 minutes before your tee time. If you need to pay or rent equipment, arrive even earlier. If you’re ready and checked in, we might even get you out a little early!

Remember to play “ready golf.” Tee times are set every 7–8 minutes, and a group of four should finish 9 holes in about an hour. We want everyone to enjoy the course, so please keep the game moving. Our volunteer Marshals are here to help with that.

Wear your ID badge at all times.

If you’re golfing after hours, please use the honor system. Members, fill out a slip; non-members, place payment in an envelope. Both go into the slot in the Golf Shop door. It’s important for us to track all rounds played as it is required by the State of Arizona for all golf courses. Thank you for helping us keep the course running smoothly!




GOLF | PRO SHOP

Click on the box above to go to the Golf page.

Join our Golf Shop Team! We’re always looking for passionate individuals with strong customer service skills and a love for golf! We are excited to open the application process for next season with possible early training this season for remaining coverage needs.

To apply: Submit your completed application and resume to Gina Gulla (accounting@roadhaven.com) in the Main Office.

FROM THE MAIN OFFICE

The Lost and Found in the Main Office has numerous jackets and outerwear, most of them coming from the Pickleball Courts. If you’ve misplaced an item, check in with the Main Office as soon as possible. We will donate unclaimed items at the end of February.




MAIN OFFICE

Click on the box above to go to the Main Office page.

IMPORTANT LINKS

Please click on the links below for important forms and information.

BIRTHDAY SHOUTOUTS
FORMS
RESORT MAPS

That’s all for this week! If you’d like to read more about scammers techniques you can read a Featured Article from last season regarding Phishing Scams. Be safe out there and have a wonderful weekend.

Remember to use the RESIDENT PAGES to navigate our website and check your email on Monday for our Activities at a Glance Newsletter. Resident Newsletters will be housed on the Resident News page this season. 

Sponsored Advertisers:

Sponsor, Day Star Screens
Sponsor, Archwell Health

Keep reading

Did you know Roadhaven has dozens of articles for you to read? From Featured Articles, to Recipes, and Support Articles – they’re all here! So take a look and see what you discover in Roadhaven’s Articles.

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