RESIDENT NEWS

ANNOUNCEMENTS AND INFORMATION

View important announcements and reminders from various departments at Roadhaven.

TODAY’S DATE AND ARIZONA TIME (MST)

:

ROADHAVEN SECURITY

Phone: (480) 570-4811 | Available 24 Hours CLICK TO MESSAGE 

THERE ARE

RESIDENTS AND GUESTS AS OF MAY 20, 2024
0

Residents must always wear their Roadhaven Photo Badge when on campus, outside of their residence. 

Guests must be registered
and wear wristbands at all times.
Register guests by clicking the button below and submitting the form. You can also register guest at the Main Office or at any time at Security

ANNOUNCEMENTS

PATROL VOLUNTEERS NEEDED!
The
Volunteer Patrol Program was developed to supplement Roadhaven’s Security Patrol and we have openings. Volunteers will not be actively involved in any violations and will report their observations directly to Security Patrol personnel who will respond. Interested? Submit your volunteer form here.

REMINDERS

MUST BE 16+ TO DRIVE GOLF CARTS

Section V: General
B. Traffic Control and Parking

2. Existing state regulations, including the minimum age of sixteen (16), shall apply to the use of all motorized vehicles within the resort. Lights are required for all such vehicles during the hours of darkness. Motorcycles and scooters (except those used for maintenance) are restricted from all areas of the golf course. VIOLATION PENALTY: CAT1, SEVERE OFFENSES, COMPLY IMMEDIATE (Approved & Effective 3/18/2021)

WALKING PATHS CLOSE AT 10PM

You cannot have a get-together on the golf course and the walking paths are only to be used from dusk to 10 pm.

Section IX: Golf Course
C. The golf course is to be used exclusively for playing golf and is not to be used for other purposes. VIOLATION PENALTY: CAT3, LESS SERIOUS OFFENSES, COMPLY IMMEDIATE (Revised 3/11/2014)

D. No riding golf carts shall be allowed on the golf course without specific permission of the Golf Club and/or the golf shop supervisor. Golfers having a paid membership and/or having paid the course fee for the Roadhaven Golf Course may pay an additional designated fee to use their golf cart, only on the path, while playing golf and displaying the sticker on the cart. VIOLATION PENALTY: CAT3, LESS SERIOUS OFFENSES, COMPLY IMMEDIATE (Revised 2/16/16)

COVER-UPS MUST BE WORN TO AND FROM POOLS

Section VIII: Swimming Pools and Therapy Pools
B. Only proper swimming attire shall be worn in swimming and therapy pools. The wearing of “street clothes” in swimming or therapy pools is strictly prohibited. Adults are required to use body coverings, including the torso, when using any of the common areas (this is any area excluding your lot) except when in the enclosed fenced pool areas. VIOLATION PENALTY: CAT3, LESS SERIOUS OFFENSES, COMPLY IMMEDIATE

AFTER HOURS PUBLIC TRANSPORTATION

In order to be better prepared to assist and direct your driver, please let Security know if you have public transportation like Uber, Lyft, or Airport Shuttles coming in after-hours. You can reach Security by calling 480-570-4811.

ROADHAVEN QUIET HOURS

So that everyone can enjoy their evenings and Sundays, Roadhaven has quiet hours in place.  

‘The resort’s quiet hours are from 10:00 pm to 7:00 am except when it is necessary to do park maintenance and emergency repairs.

Contractors and residents working within the park are restricted to working during the hours of 7:00 am to 7:00 pm Monday through Saturday.

Contractors will not be permitted into the park on Sundays and national holidays, except for emergency repairs.

VIOLATION PENALTY: CAT3, LESS SERIOUS OFFENSE, COMPLY IMMEDIATE. Resident Rules & Regulations, Section V: General.

EMERGENCY CONTACT
Nobody wants to think about something bad happening to them or their loved ones. But anyone can have an emergency, no matter their age or how healthy they are. The upside is, you can have a plan in place should such a situation arise. One of the first, and most important, steps you can take is to complete our emergency contact form. Choose people you trust and consider who may be willing and able to answer questions and make decisions if needed. Your emergency contact(s) might be any number of people in your life, such as a family member, a friend, a neighbor. Your emergency contact(s) will be the first person/people we will contact in case of an emergency. Don’t forget to share your emergency contact list with the people on the list. Likewise, share your list with the people in your household and with us, this will help keep us all in the loop should something happen to you. No matter what tomorrow brings, you can take steps to be ready today. So that we can help you navigate an unexpected event as efficiently as possible, please take a moment to fill out this Emergency Contact Form.

MAIN OFFICE

Phone: (480) 982-4811
Summer Hours
: Mon. – Fri.: 8am – 12pm | CLICK TO MESSAGE

ANNOUNCEMENTS

The Main Office is busy checking out residents for the summer season. If you are traveling, be safe and be sure to view the REQUIRED forms tab below.

  • If you are renting our your home or if you have changed your designated your Property Caretaker.
  • If you are selling your Roadhaven home, don’t delay the process!
    See the
    Architectural section on this page for information regarding the required Resale Inspection Request form. 
[REQUIRED FORMS] RENTING YOUR HOME OR RV LOT?

Be sure to submit the required Owner Authorization Form

Start your Roadhaven renter’s experience with a seamless registration process. Please find the renter forms attached in the following links:

Renter Registration      
Renter Rules & Regs     
Pet Registration

If you have any questions or need assistance, feel free to reach out. We look forward to welcoming your renters to Roadhaven!

[FORM] UPDATE DESIGNATED PROPERTY CARETAKER

Do you have someone to check on your property while you’re away? Please update your records by completing the Property Caretaker Information form.

[FORM] CONTACT INFORMATION CHANGE FORM

If you have updated your address, email, or phone number, please contact the Main Office or click to use the form. We need your help keeping your account current.

[FORM] MAIL FORWARDING LABELS

Before you head out – please verify that the mailroom has an adequate supply of mail forwarding labels. You can easily request additional labels through our online form to help ensure uninterrupted mail delivery. 

[FORM] ABSENTEE OWNER PARKING PERMIT
To authorize your neighbor to park a vehicle on your property while you’re away, please click and complete an Absentee Owner Parking Permit. This permit enables us to issue a special permit to your neighbor, informing security that the vehicle has your approval to be on your lot.

REMINDERS

LOST AND FOUND ITEMS
Items not claimed within 30 days will be donated or discarded.

HOA ASSESSMENTS ON AUTOPAY
Would you like the convenience of autopay for your quarterly HOA payments? Contact the Main Office for details or read this article on setting up autopay.

WE’VE MOVED THE FOLLOWING ITEMS
The PDFs, links, and Contractors List (click to view) that were on this Resident News page under GENERAL INFORMATION, HELPFUL INFORMATION, and VOLUNTEER INFORMATION have been moved to the Residents page. We moved them because they were not “news”. The information that was in these areas has also been formatted so they are easier to use and find. Visit the Residents page to see.

Click to read more about website changes (under Website Announcements)

FREQUENTLY USED FORMS BELOW. TO VIEW ALL PRINTABLE AND ONLINE FORMS GO TO THE FORMS PAGE.

RESORT MANAGEMENT

ANNOUNCEMENTS

[TEMPORARY CLOSURE] DOG PARK - LARGE DOGS

The Dog Park for Large Dogs will be closed for turf treatment on Mondays and Thursdays from 6 a.m. to 7 a.m. The treatment is scheduled during these early morning hours because direct sunlight can reduce its effectiveness. The product distributor suggests this time to maximize effectiveness. Rest assured, the product used is safe for both pets and people.

[TEMPORARY CLOSURE] DOG PARK - SMALL DOGS

We estimate we’ll begin working on improvements to the Dog Park for Small Dogs Apr. 15 through June 3, 2024.

DOG PARK SHARED HOURS (at Dog Park for Large Dogs)

During that time, all pet owners will need to share the Dog Park for Large Dogs.
Timeshare hours are as follows and will be posted at the pet parks. 
7:00 am – 9:30 am: Small Dogs
9:30 am – 12:00 pm: Large Dogs
12:00 pm – 2:30 pm: Small Dogs
2:30 pm – 5:00 pm: Large Dogs
5:00 pm – 7:30 pm: Small Dogs
7:30 pm – 10:00 pm: Large Dogs
The park is open from 7:00 a.m. to 10:00 p.m. If your dog doesn’t qualify for the designated hours due to its size, please utilize the retention area instead.

 

PHASE II POOL HEATER
The Phase II pool heater is currently undergoing warranty work, so the pool is not being heated, but it remains open for use. Another reason for the delay – the vendor sent us the wrong blower motor and we had to reorder it.

DIRECTORY OPT-OUT
If you DO NOT want to be included in the digital or printed directory (book), you can opt out by completing the Directory Opt-Out form.

REMINDERS

RESIDENT NEWSLETTERS
Your Friday Newsletter will soon delivered be bi-weekly. The next delivery date is: Friday, May 17, 2024. An additional email blast will be sent out this weekend regarding the Special Election (summer) and Dear Roadie letters.

Massage Therapy is available – Enjoy a range of massage services including traditional, chair, reflexology, trigger point, and more with LMT Michel Bourgeois. Book your appointment conveniently by using the button below.

[RUMOR] SIDING ON HOMES IMPACT TAX RATE
Rumor regarding the types of siding on homes and their impact on our tax rate: It’s speculated that if the number of park models with stucco siding increases, they may no longer be considered movable, potentially affecting how our park is assessed. Additionally, there’s talk of a new rule being considered that would eliminate homes with aluminum or steel siding, as the number of stucco and board-sided homes increases.
Verdict: FALSE! The type of siding does not change our tax status, and we will remain an RV resort. The RV’s with stucco/EIFS are still movable. No new rule eliminating homes with aluminum or steel siding is being considered.
[RUMOR] GOLF IS FREE

Rumor: You can golf for free after the Golf Office closes at 4:00 pm.

Verdict: False! All golfers, whether members or not, must sign in at the Honor System station before starting to play golf. Look for instructions on the golf shop door and grab a registration form from one of the two mailboxes nearby – one for members and the other for guests. Security will be on the course checking golfers and making sure they’ve registered using the Honor System slips.

[RUMOR] OASIS DISCOUNTS - GM EATS FREE

Rumor: Staff receives a 15% discount at Oasis and the GM eats for free.
Verdict: Kinda true. As we shared at
the Jan. 17, 2023 Board Meeting, the staff does receive a 15% discount at Oasis. However, the GM does not eat for free. 

Have you heard a rumor that you would like the facts on, we just might feature it in an upcoming Rumor vs. Fact!

Section VIII: Swimming Pools and Therapy Pools
B. Only proper swimming attire shall be worn in swimming and therapy pools. The wearing of “street clothes” in swimming or therapy pools is strictly prohibited. Adults are required to use body coverings, including the torso, when using any of the common areas (this is any area excluding your lot) except when in the enclosed fenced pool areas. VIOLATION PENALTY: CAT3, LESS SERIOUS OFFENSES, COMPLY IMMEDIATE

ARCHITECTURAL

Summer Hours:  Mon. –  Fri.: 8am – 12pm | CLICK TO MESSAGE 

ANNOUNCEMENTS

[INFO] SUBMITTING A PERMIT REQUEST

When in doubt, check with the Architectural Office before submitting a Permit Request to determine if the project will meet the Architectural Rules and Regulations requirements.

BEFORE FILLING OUT THE PERMIT REQUEST MAKE SURE YOU HAVE THE FOLLOWING:

1. Your contractor’s name and phone number
2. The date the project will begin
3. Drawings and/or colors

Once you have the information above, submitting a Permit Request is easy. 

1. Click the PERMIT REQUEST button.
2. Fill out the form online
3. Click on ‘Submit’

The Architectural Director will review your request and will reach out if he requires additional information. Please allow 3-5 days for review. Approved permits will be put in your mailbox and emailed if requested.

NOTE
The city of Apache Junction is now requiring a city permit for re-roofing, replacing windows and doors, replacing siding on park models and more. Please read through PERMIT GUIDELINES under City of AJ References toggle below. If you have gotten a permit from the Roadhaven Architectural office for exterior work and you have not yet gotten a city permit, please do so.

When work is completed, please turn in your blue Roadhaven permit, and city permit if applicable. If you have any questions, please contact James Hoagland at architectural@roadhaven.com.

[PDF] ARCHITECTURAL RULES AND REGULATIONS

REMINDERS

DON’T DELAY THE HOME SALE PROCESS
Selling your home? The first step is submitting a required Resale Inspection Request. The inspection is valid for one year. If you have had one in the past that is more than 12 months old, you will need to request a new one. Please use Resale Inspection Request Form.

Read more about Resale Inspections.

GOLF PRO SHOP

Phone: (480) 982-4653
Mon. – Fri.: 7am – 4pm Sundays: 8am – 4pm

ANNOUNCEMENTS

Summer golf memberships are now available at Golf Pro Shop until April 12, then available in the Main Office.

Starting April 1: Golf Pro Shop hours will be 7am to 12pm, no standing tee-times honored. Tee sheets will be posted at noon, and names checked off by scheduled golfers. If you golf without a tee time, write your name on the tee sheet and check it off.

Members and guests are required to use the honor system, instructions are posted on the Pro Shop door. 

If you would like to schedule a tee time, please contact the Golf Pro Shop at (480-982-4653) between 7am and 12pm..

REMINDERS

Return Golf Pro Shop-provided flags by Apr. 12, there will be new colors next season.

Bring handicap documents (without expiration) for a free handicap flag for next season.

MARKETING

Email us at marketing@roadhaven.com for more information.

ANNOUNCEMENTS

Curious as to who creates event flyers and banners or coordinates event and club sponsorships? That’s just a glimpse of what the Roadhaven Marketing Department does. This is not a new department, marketing has been around for several seasons and has also helped clubs secure funding! 

Looking to secure funds for your club next season?
 Email Roadhaven’s Marketing Department. The sooner we know about your events OR areas that you can hang a vinyl banner or sign throughout the season. The sooner we can offer opportunities to vendors for sponsorship and possibly get your club funding for next season. The best part? Clubs keep 100% of the funding received! (less any credit/debit processing fees) For vendors – we offer advertising opportunities across various channels like the website, newsletters, flyers, and banners. They get more bang for their buck, and it’s a win-win for all. Email us at marketing@roadhaven.com for more information.

WEBSITE

Roadhaven.com and the HOA Portal are separate website with different features. Click here to read about it. 

ANNOUNCEMENTS

If you would like to see pictures for this seasonsign in to roadhaven.com and visit our profile. Click on TIMELINE or use this link to view all the Member Activity feed

We received user feedback and we are making appropriate changes to the website during the off-season. While we cannot implement every suggestion, we are taking steps to make the website easier to navigate and find information. Next season, a Communications Committee will work to help us create dynamic resident-focused content. 

We’re aligning Desktop and Mobile navigation and launching ResortResidents, and Real Estate pages. You will find them in the Desktop and Mobile navigation (see images). These are hub pages that will allow us to simplify the navigation of our content-rich site. 

Hub pages/linking pages are common practices in web design, they are part of a larger set of strategies and standards used to create effective and user-friendly websites. Because they house the web pages currently found in the navigation, we will soon be removing the long list of pages under the navigational areas (see image).

To further enhance user experience, Amenities and Resort pages are for prospective residents.

Current residents can access services like Massage Therapy Appointments and the Contractors List on the Residents page.

On the Real Estate page, you can create your own or request a listing be created for you. iPhone or iPad users may face image compatibility issues (HEIC format), but our listing request form accepts HEIC images.

For easier navigation, JUMP AHEAD menus and a SCROLL TO TOP button are added. Direct links will be used to streamline navigation within pages.

 

GOOD TO KNOW

If you’re wondering why you cannot upload images to the Real Estate or Classified Ads using your iPhone or iPad, it’s because these devices use their own photo format called HEIC. HEIC is exclusive to Apple devices, and when you email these files, the email client typically converts them to the common JPEG format. Here’s how we can help – We’ll soon release Real Estate and Classified Ad hub pages where you can create your own listing or request that a staff member create your listing for you.

WEBSITE FEEDBACK FROM

Do you have questions or feedback? Detailed feedback helps!


MORE NEWS AND INFORMATION

For Food Trucks, Activities, Concerts, and Events and information 

For HOA election results, Board of Directors profiles, or to contact the Board

For Club and Group info, events, or to create or update a Club’s page

To learn about the HOA Portal, find General Information, or jump to popular pages 

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